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Privacy Policy

Who we are

 Our website address is:


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


‘Personal data’ is identifiable information about you, e.g. your name, email, address, phone number, Credit Card, bank account details, support enquiries, online school posts and comments and so on.

If you don’t want to provide us with personal data, you don’t have to, but please be aware that some of our services and parts of our website are tailored to you as an individual and as such, access to some of those services and areas require your personal details.


When you visit our websites or use our services, we collect personal data:
Directly from you, when you:
– place an order for one of our products or services on our website. For example, we may ask for your name, email and address so that we can communicate with you in regards to your order and provide you with the products or service
– send us an enquiry or request support from us
– join us on social media
– attend our events, trainings, courses or webinars


  • when you visit our websites or use our services, we collect some information about you, which can include your IP address, your browser or device type, geographical location and time
  • we use cookies to identify which pages you looked at and what links you clicked on

This information is used for statistical purposes and to provide you a better shopping experience. If you wish to opt out of the tracking you can install a browser add-on from google that allows you to block google analytics –


It is your choice as to whether you provide your personal data such as your name and address to us. We use your data to:

  • provide you services and communicate with you regarding your order or purchase
  • provide you with information you have requested, such as login details, product material, etc
  • provide you with operational updates, such as changes to our terms and policies and security updates
  • support you in using our website and services you have signed up for, including helping you to resolve technical issues and other issues related to our websites and services
  • ask for your feedback or invite you to take part in a survey (if we use a third party to conduct a survey, we will let you know)
  • enhance our websites and services, for example, by tracking and monitoring your use of our websites so that we can provide a better shopping experience for you and other customers
  • send you marketing communications, including information about new products, event and program announcements, services we think you might be interested in and other marketing updates, according to your marketing preferences
  • market to you, for example, in addition to sending you our newsletters and marketing communications, we may use your statistical or anonymised data to display targeted advertising to you online – through our own websites and services or through third party platforms
  • produce reports for internal business use, for example, we may use the personal data we collect from our customers to create business performance reports

Who we might share your data with

We do not sell, rent, or otherwise disclose your personal information to third parties for their marketing and advertising purposes.

We will only disclose your personal data to:

  • Third parties we partner with to help us receive, process and deliver your order, such as payment processing gateways (for example, PayPal) and shipping providers (for example, NZ Post)
  • Law enforcement authorities, regulators, courts, government agencies or authorised third-parties where we are required to do so by law
  • If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You have the right to:

  • know what personal data we hold about you
  • request a copy of what personal data we hold about you
  • change or update the personal data we hold about you
  • request to stop future processing of your personal data
  • request to delete your personal data (we will delete all personal data except for the information we are legally required to hold)

You can do any of the above at any time by sending an email to:

Where we send your data

Visitor comments may be checked through an automated spam detection service.


What is the GDPR?

The General Data Protection Regulation (GDPR) applies from May 25, 2018, and is designed to provide greater transparency and protection to the EU citizens, with personal data privacy.

Who does the GDPR apply to?

The GDPR applies not only to organizations who process data in the EU, but also any organization that offers goods or services to, or monitors the behaviour of people inside the EU. GDPR applies even if the processing takes place outside of the EU.

Which data elements fall under the GDPR?

The GDPR applies to information that directly or indirectly could identify an individual.  This includes information, such as names, addresses, phone numbers,  as well as IP addresses, cookie identifiers, device information, advertising identifiers, financial information, geo-location information, social media information and consumer preferences.